Mihaylooo Terms of Use

Last updated: 13 November 2026

These terms are the agreement between you and the publisher of Mihaylooo ("we") for your use of the Mihaylooo app. By using the app you accept them. If you do not agree with them, do not use the app.

How the app handles your data is described in the Mihaylooo Privacy Policy.

1. What Mihaylooo is

Mihaylooo is a digital wardrobe. You add your clothes, shoes, bags, accessories and makeup, put outfits together, plan what to wear for your occasions with the weather forecast, and keep track of the laundry. With a plan, AI features draw your pieces, read labels and show you in your outfits.

2. Who may use it

Mihaylooo is made for adults. Its AI features and its plans are only for people 18 or older. The app asks your age, and you must answer truthfully. If you say you are under 18, the AI stays off and nothing is sent to it.

The AI features are offered only in countries where the AI services behind them are available.

3. Your licence

We give you a personal licence to use the app on devices you own or control. It is not exclusive and you cannot pass it on. It is subject to these terms and to the rules of the store you got the app from.

You may not:

• copy, sell, rent or sublicense the app
• take the app apart or reverse engineer it, except where the law allows it
• get around its limits, its checks or its protections
• use it through automated means or for someone else's commercial service

4. Your content

• Your photos, items and outfits are yours. We claim no rights in them.
• You allow us to process them only as far as needed to give you the features you use, as the Privacy Policy describes.
• You are responsible for what you add. Add only photos you have the right to use.
• For your figure, your looks and your On Me photos, use only photos of yourself. An outfit photo may show other people only if they agree.
• Never send the AI a photo that shows anyone under 18.
• Do not use the app for anything illegal. Do not use it to make sexual, hateful, violent or misleading pictures, or pictures of another person without their agreement.

5. AI features

• AI pictures are illustrations. They are made by AI services from your photos. Clothes, colours, fit, your body and your face may look different from reality. They are not a promise of how something will look on you.
• Pictures of you are marked. The app marks the pictures of you that the AI made. Do not use AI pictures to mislead anyone. If you show one to others, say that AI made it.
• The AI can be wrong. This goes for everything it reads or suggests: a piece's type and details, a care label, a washing machine's programs, a product's dose and the advice for your laundry. Check the label on the garment and the maker's instructions before you wash. How you care for your clothes is your decision.
• The AI can refuse. The AI services may refuse a photo or what you ask for. Then no picture is made and nothing is taken from your plan.
• You can report an AI picture. Every picture the AI makes can be reported in the app, with a reason: a drawn piece, your figure, a look and an On Me photo. We read the reports and act on them.
• Misuse ends access. A photo that shows a child is refused. Repeated misuse can lead to closing the AI features for that account. We may also block an account that misuses the AI or tries to get around its limits. These decisions are made by software and can be wrong. If you think one was, write to us and a person will look at it. A block does not cancel a subscription. Cancel it in your store account so that it does not renew.

6. Plans and payment

The wardrobe, outfits, occasions, weather and laundry work without a plan. The AI features need one.

What a plan includes

Each plan is a subscription that runs for one month at a time. One paid month is called a period here.

• An AI picture is one of these: a piece drawn, the pieces from one outfit photo, your figure, a look on your face, or one set of On Me photos.
• An AI scan is one of these: a piece recognised or described at your tap, a care label, a washing machine's panel or a product's pack read.
• What the app does on its own, such as describing a piece as you add it, is not taken from your plan, but it still needs a plan.
• A picture is counted only once it is made. One that fails or is refused is not counted.
• A scan is counted once the AI has answered, also when it could not tell what it saw. One that fails or is refused is not counted.
• Pictures and scans you do not use do not carry over to the next period.
• The plan screen in the app always shows what your plan has left. If these numbers ever change, the app and the store show the new ones before you buy.
• To protect the service, there are technical limits on how much one account can ask of the AI in a day. They lie far above any plan's normal use.

Paying, renewing and cancelling

• Plans are sold through the App Store and Google Play. The store shows the price, in your currency and with taxes, and the length of the period before you buy.
• The price is charged to your store account when you confirm the purchase.
• A plan renews by itself at the end of each period, at the price then in force, until you cancel it.
• You cancel in your App Store or Google Play account. The plan screen in the app has "Manage subscription", which takes you there. Cancel before the renewal date to avoid the next charge. Your store's own rules on timing apply.
• After you cancel, the plan stays active until the end of the period you paid for.
• A change from one plan to another follows your store's rules.
• If a price changes, the store tells you in advance and you can cancel.
• A plan belongs to the store account that bought it. If you install the app again, choose Restore purchases where the plans are offered.
• Deleting your account in the app does not cancel a plan. Cancel it in your store account.

Refunds and the right to withdraw

• Apple or Google takes your payment. We do not. For a refund of an App Store purchase, ask Apple. For a Google Play purchase, ask Google Play or write to us at support@mihaylooo.com. Refunds follow the store's rules and the law of your country.
• If you are a consumer in the European Union, the United Kingdom, Serbia or another country whose law gives you 14 days to withdraw from a purchase made at a distance, you have that right for a plan as that law provides. The law may limit it once you have started to use the plan. To withdraw, use the store's way of asking for a refund or write to us.

7. Shops, weather and prices

• Shops. Shop sites belong to the shops, and their terms and privacy policies apply there. Mihaylooo is not affiliated with any shop and is not part of anything you buy from one. Shop names belong to their owners. Product details you save, such as the name, picture and price, may be wrong or out of date.
• Weather. Weather data by Open-Meteo.com, under the CC BY 4.0 licence. A forecast can be wrong.
• Prices and exchange rates. Totals and prices in other currencies are for your information only. Exchange rates are approximate and may differ from the rate you would pay.

8. What is ours

The app, its design, its texts and its pictures belong to us or to those who licensed them to us, and are protected by law. These terms give you no rights in them beyond the licence in section 3.

9. Changes to the app

We may change the app to improve it, to fix faults, to keep it secure, to follow a change in the law or in the rules of the stores, or because something the app depends on changes or ends. Such changes cost you nothing.

If a change makes a plan you pay for clearly worse for you, we tell you in the app in advance. You may then end the plan, with the rights the law of your country gives you.

We may stop offering the app. If we stop offering the app or a feature that a plan pays for, we say so in the app before your next renewal, so that you can cancel.

10. No warranty

As far as the law allows, the app is provided as it is. We do not promise that it will always be available or free of errors, or that what the AI makes, reads or suggests is accurate.

If you are a consumer, the law of your country gives you rights when a digital service is not as agreed, such as having it put right, a lower price or ending the contract. Nothing in these terms takes away these rights or any other right that the law gives you as a consumer and that cannot be given up.

11. Our liability

As far as the law allows:

• we are not liable for indirect or consequential loss, for lost data, or for clothes damaged in washing or care
• our total liability to you is limited to what you paid for plans in the 12 months before your claim

These limits do not apply where the law does not allow them, for example for intent, gross negligence, death or personal injury, or for the consumer rights named in section 10.

12. Ending

You may stop using the app at any time. Deleting your account or removing the app deletes what it keeps on your device. The Privacy Policy, section 8, says what is not deleted by this and how to have it deleted.

We may suspend or end your access to the AI features if you break these terms. Section 5 says how.

13. Law and disputes

These terms are governed by the law of the country where we are established. If you are a consumer, you also keep the protection of the mandatory rules of the country you live in, and you may bring a claim in its courts.

Write to us first at support@mihaylooo.com. We will try to settle any problem directly.

14. If you got the app from the App Store

These points apply as well, as Apple requires:

1. These terms are between you and us, not Apple. We, not Apple, are responsible for the app and its content.
2. Your licence is limited to using the app on Apple devices that you own or control, as the Usage Rules in the Apple Media Services Terms and Conditions allow. Other accounts linked to the buyer's through Family Sharing, volume purchasing or Legacy Contacts may also get and use the app.
3. Apple has no duty to maintain or support the app. We do.
4. If the app fails to meet a warranty that applies to it, you may tell Apple, and Apple will refund the price you paid for the app, if any. As far as the law allows, Apple has no other warranty duty for the app. Any other claim, loss or cost that comes from a failure to meet a warranty is our responsibility.
5. We, not Apple, answer any claim about the app. This includes product liability claims, claims that the app fails to meet a legal requirement, and claims under consumer protection, privacy or similar laws.
6. If someone claims that the app infringes their intellectual property rights, we, not Apple, deal with that claim.
7. You confirm that you are not in a country or region under a US Government embargo or named by the US Government as a "terrorist supporting" country or region, and that you are not on any US Government list of prohibited or restricted parties.
8. When you use the app, you must keep to any third-party terms that apply to you, such as your mobile data agreement.
9. Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple may enforce them against you.

15. Changes to these terms

We may update these terms. The new version is published on this page with its date. If a change matters for a plan you pay for, we will tell you in the app before it takes effect, so that you can cancel the plan if you do not agree.

16. Contact

Questions, complaints and claims go to support@mihaylooo.com.